Tools expand what Agents can do by turning static, one-time logic into dynamic, goal-driven execution. Instead of relying solely on initial instructions, AI Agents can assess situations in real time, choose the best tool for the task, and execute complex actions. AI Agents can operate more autonomously and intelligently, independently determining whether and when to use each tool. This makes them more adaptable, capable of handling a broader range of use cases, and more effective at delivering results without relying on rigid, pre-scripted logic.
Key values include:
Guided Execution: Tools include descriptions and configurations that help the Agent understand when and how to apply them effectively.
Seamless Workflow Integration: Since tools are built on workflows and steps already available in Torq, they fit naturally into existing automation processes without requiring additional coding.
Scalability Across Use Cases: From SOC and IT operations to DevOps and compliance, tools make it possible to tailor Agents for goal-specific tasks while reusing the same flexible framework.
Efficiency and Consistency: By standardizing how Agents call workflows and steps, tools reduce redundancy, prevent errors, and ensure consistent execution of tasks.
How to use
Select and open an AI Agent: Choose the AI Agent you want to assign a tool to, then click Configure Agent to begin setup.
Add a tool: Go to the Toolbox tab, click Add Tool, then select a relevant tool:
Steps: Choose a specific step to add as a tool.
Cases: Select a case-management step (e.g., update case, assign task, delete observable).
Workflows: Pick a full workflow to make available as a tool. For example, if a SecOps analyst wants their AI Agent to assist with phishing response, select a predefined remediation workflow as an available tool.
Utilities: Add Torq’s built-in utility steps (such as Array, String, or Date & Time utilities) to let the AI Agent perform data transformations or handle logic inline.
Configure tool details: For each tool, provide:
Name: A clear, recognizable name for the tool.
Description: A natural-language explanation of what the tool does, when it should be used, and what outcomes it produces. For example, “Use this tool to quarantine phishing emails and notify the SOC.”
If the AI Agent Instructions and a tool description contain conflicting guidance, the tool description takes precedence.Integration (if required): Select the external system connection. If the integration is missing, configure it first. For example, for a phishing response workflow, connect the necessary integrations, such as email and ticketing systems, ensuring the Agent can take the appropriate automated actions, like quarantining messages and opening SOC tickets.
Parameters: Some tools may require additional configuration. The AI Agent dynamically populates these read-only parameters.
Save and apply: Once configured, save the tool settings. The tool is now part of the AI Agent’s toolset. The Agent will autonomously determine whether and when to use the tool during workflow execution.
Missing integrations are flagged with a warning icon; configure them before continuing.