Efficiently synchronize attachments from Torq Cases to Jira issues with our workflow template. Triggered upon attachment addition, it fetches the Jira issue key from case custom fields, requests a download link, and attaches the file to the corresponding Jira ticket. Ideal for seamless case management, this automated process enhances collaboration and ensures data consistency between Torq Cases and Jira.
Optional Triggers
["Attach the downloaded file to a Jira Ticket."]
Use Cases
Case Management
Workflow Breakdown
Workflow triggers when a new attachment is added to a case.
Fetch for Jira issue key from Case Custom Fields.
Request an attachment download link in Torq Cases.
Attach the downloaded file to a Jira ticket.
Vendors
Utils, Jira Cloud, Torq Cases
Tips