SMTP, or Simple Mail Transfer Protocol, is a set of rules used to send emails over the Internet. In Torq, you can use SMTP to send emails from your email application, like Gmail or Microsoft 365, directly from your Torq workflows.
SMTP allows the app to send emails by connecting to your mail server. This makes sure your messages get delivered to the right people. With this feature, you can easily send emails straight from the app without needing a separate email program.
SMTP Server Settings
Email provider | Server | Port |
smtp.office365.com | 587 | |
smtp-mail.outlook.com | 587 | |
smtp.gmail.com | SSL: 465; TLS: 587 |
SMTP Message Components
Header
The header contains information about the email such as:
Sender: sender's email address.
Recipient: recipients' email addresses.
Subject: email subject
Date (optional): email date.
Cc (optional): CC recipients' email addresses.
Bcc (optional): BCC recipients' email addresses.
Reply-To (optional): email addresses the email in reply to.
Basic Header
This email is a simple message reminding the recipient, Jane, about a meeting.
From: john.doe@example.com To: jane.smith@example.com Subject: Meeting Reminder Date: Tue, 01 May 2023 09:00:00 -0400Hi Jane, Just a quick reminder about our meeting this afternoon at 3 PM. Best, John
CC Header
This email contains a project update and is sent to Jane, with Peter copied (Cc) on the message.
From: john.doe@example.com To: jane.smith@example.com Cc: peter.brown@example.com Subject: Project Update Date: Tue, 01 May 2023 10:00:00 -0400Hello Jane and Peter, Please find the latest project update attached to this email. Best regards,
BCC Header
This email is a request for a private discussion with Jane, and includes a blind carbon copy (Bcc) sent to a confidential email address.
From: john.doe@example.com To: jane.smith@example.com Bcc: confidential@example.com Subject: Private Discussion Date: Tue, 01 May 2023 13:00:00 -0400Hi Jane, I'd like to discuss a confidential matter with you. Please let me know when you're available for a private conversation. Kind regards, John
In-Reply-To Header
This email is a response to a previous message from Jane about a vacation request, using the "In-Reply-To" header to reference the original message.
From: john.doe@example.com To: jane.smith@example.com Subject: Re: Vacation Request In-Reply-To: Date: Tue, 01 May 2023 11:00:00 -0400Hi Jane, Thank you for approving my vacation request. I'll be sure to complete my tasks before leaving. Regards, John
Reply-To Header
This email is an RSVP confirmation for an event, with a "Reply-To" header directing responses to a specific event's email address.
From: john.doe@example.com To: jane.smith@example.com Subject: RSVP Confirmation Reply-To: events@example.com Date: Tue, 01 May 2023 12:00:00 -0400Dear Jane, I'm happy to confirm my attendance at the upcoming event. Please let the events team know. Sincerely, John
Body
The body contains the actual content of the email message. It can be plain text or HTML, depending on the preferences of the sender and the capabilities of the recipient's email service.
Advanced Formatting
For more advanced formatting, such as including attachments, rich text, or non-ASCII characters, the MIME (Multipurpose Internet Mail Extensions) standard is used in conjunction with SMTP to extend its capabilities. MIME allows for the encoding and decoding of various content types within email messages, enabling more complex formatting and the inclusion of multimedia elements.
Rich-Text (HTML)
From: john.doe@example.com To: jane.smith@example.com Subject: Greetings Date: Tue, 01 May 2023 14:00:00 -0400 MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8Hello Jane, Wishing you a great day! Best regards,John
Attachment
From: john.doe@example.com To: jane.smith@example.com Subject: Project Files Date: Tue, 01 May 2023 15:00:00 -0400 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="BOUNDARY"--BOUNDARY Content-Type: text/plain; charset=UTF-8Hi Jane, Please find the project files attached.Best,John
--BOUNDARY Content-Type: application/pdf; name="project.pdf" Content-Disposition: attachment; filename="project.pdf" Content-Transfer-Encoding: base64BASE64_ENCODED_ATTACHMENT_DATA --BOUNDARY--
Non-ASCII Characters
From: john.doe@example.com To: jane.smith@example.com Subject: Foreign Language Example Date: Tue, 01 May 2023 16:00:00 -0400 MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8こんにちは Jane,これは日本語で書かれたメールです。よろしくお願いします, John
Create an SMTP Integration in Torq
Go to Build > Integrations > Steps > SMTP and click Create New.
Fill out all of the fields in the New Integration window. Refer to the SMTP server settings for your email application.
If you're using Gmail, the password must be an app password. For more information, consult Google's documentation.
