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Workflow Template: Interactive Email Conversation using Google Workspace

Example of using Google Workspace email as part of an interactive email conversation. This could also be added as a nested workflow.

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The "Interactive Email Conversation using Google Workspace" workflow template streamlines communication by automating email interactions and integrating Slack notifications. Designed for application security operations, it sends an email with a unique ID, waits for a user response, and updates a Slack channel based on the reply. This workflow enhances efficiency by ensuring timely responses and can be nested within larger processes for seamless integration.

Optional Triggers

["Parent Workflow","Webhook"]

Use Cases

Application Security Operations , Function

Workflow Breakdown

  1. Send an email with a unique ID to the an email address

  2. Wait for the user to respond to the email

  3. If the user responds send an update to the Slack channel with the users response

  4. If no response from the user after the timeout, update Slack channel

Vendors

Slack, Utils, Gmail

Workflow Output

Success/Failure to Slack Channel

Tips

  • This can be used as part of a nested workflow to receive a response via email.

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