Effortlessly manage case synchronization between Torq and ServiceNow with this workflow template. Triggered by the addition of a new comment in a Torq case, this workflow automatically mirrors the comment as a note within the corresponding ServiceNow Incident. Designed for seamless case management, it ensures that incident data is consistently updated across platforms, enhancing collaboration and improving operational efficiency.
Use Cases
Case Management
Workflow Breakdown
Workflow triggers when a new comment is added.
Add the new comment as a note in a ServiceNow Incident.
Vendors
Utils, ServiceNow, Torq Cases
Tips