Overview
Display custom field and observable details directly in a case description. Embedded mentions provide high visibility of key details, without switching tabs or scrolling through the full case context.
How to use
Embed details manually in a case or automatically through a workflow.
Go to Cases page: In your Cases page, open the desired case. Go to Description and click on the edit icon.
Embed mention: Use the following markdown structure to embed an observable or custom field:
For observables, use
[mention://observable/<observable_ID>]For custom fields, use
[mention://custom_field/<field_name>]
Save edits: Click outside the Description box to save your edits and display embedded objects in view.
Observables are displayed with an icon, value, type, and reputation. Hover over the mention to view a preview, and click on it to link to the observable in the Observables page. Observables are color-coded by severity.
Custom fields are displayed with an icon, field name, and value.
If you update the custom field value in the custom field list, it will automatically update the mention in the description.