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Investigate Cases
Learn how to investigate and mitigate security threats as a SOC analyst using Torq case management.
16 articles
Navigating Torq's Cases Page: Stay on Top of CasesLearn how to track active and resolved cases on the Cases page efficiently.
Creating Cases in TorqLearn how to create a new case, including the necessary and optional attributes.
Case Timelines in Torq: Track Investigation ProgressLearn how to effectively log and retrieve information using the case timeline.
Custom Fields in Torq Cases: Track Additional Case DetailsLearn about custom fields in Torq cases, ensuring all relevant details are considered for a comprehensive review.
Observables: Enhance Threat Detection with TorqLearn about observables in Torq and how to use them efficiently.
Notes in Torq Cases: Efficiently Store informationLearn how to store information within Torq cases efficiently with notes.
Attachments in Torq Cases: Add Context and InformationLearn how to use attachments in Torq cases to enrich context and add information through screenshots, documents, and other files.
Link Related Cases in Torq: See the Bigger PictureLearn how to link related cases, enabling better identification and tracking of interconnected incidents.
Runbooks in Torq Cases: Streamline Investigations with InstructionsLearn how to follow runbook instructions in Torq to ensure efficient and standardized investigations.
Events in Torq Cases: Track Investigation-Related EventsLearn how to view and analyze events attached to Torq cases.
Trigger Workflows from Torq Cases: Take Action During InvestigationsLearn how to use workflows during your case management investigations by triggering them directly from a case.
Case SLAs in Torq: Track DeadlinesLearn about SLA tracking with Torq to ensure timely case resolution.
Torq's All Workspaces View: Manage Cases Across Multiple WorkspacesLearn how to handle cases across multiple workspaces without needing constant workspace switching.
Tasks in Torq Cases: Track and Complete Your AssignmentsLearn how to navigate and complete tasks within your cases.
New Infrastructure for the Cases UI: FAQLearn about the improvements and how to start using the new infrastructure for the Cases page UI.
AI-Generated Case Summaries: Streamline Your InvestigationsLearn how to use the AI-generated case summary to quickly catch up on the investigation status, key findings, and potential impacts.