When handling a case that has a runbook associated with it, it's crucial to follow the detailed guidance provided to align with organizational standards and best practices. This ensures consistency and thoroughness in your investigative processes.
Accessing the Runbook
Navigate to the Case: Open the Cases page and select the specific case you are working on.
Runbook Tab: Click on the Runbook tab within the case details.
If a runbook is associated with the case, the content and instructions will be displayed here.
If no runbook is linked, you'll have the option to associate one.
