The "Sync Torq to Jira via webhook" workflow template streamlines application security operations and case management by automating the synchronization between Jira issues and Torq cases. When a Jira issue changes, a webhook triggers the workflow to check for a corresponding Torq case. If none exists, and the user opts in, a new case is created with detailed Jira information. Existing cases are updated with any changes in the Jira issue, ensuring seamless integration and up-to-date case management.
Trigger
Jira Cloud
Use Cases
Application Security Operations , Case Management
Workflow Breakdown
Change in Jira issue triggers webhook
Torq cases are checked for a case with corresponding Jira issue ID
If the issue does not exist and the user has selected 'true' in the workspace parameters step, a new Torq case containing the Jira issue name, description, assignee, attachments, comments and work log is created.
If the issue does exist, changes made to the issue are made to the corresponding case in Torq
Vendors
Scripting, Utils, Jira Cloud, Torq Cases