Create a Slack Custom Events integration in Torq to trigger workflows automatically in response to specific Slack events, such as bot mentions, reactions, or message updates.
Setting up the integration allows Torq to subscribe to selected events in your Slack workspace. When the specified event occurs, Slack sends the event data to Torq, which triggers the corresponding workflow seamlessly and automatically.
Slash Commands vs Custom Slack Events
Torq simplifies integration with Slack, so you can quickly start automating smarter and with unmatched flexibility. Torq allows triggering workflows from both Custom Slack Events and Slack Slash Commands. Use Slash Commands to trigger workflows instantly with a simple /command, and use Slack Events to automate responses to real-time events like bot mentions or message updates.
Custom events are better suited for automating responses to ongoing activity in Slack, while Slash commands are ideal for intentional, user-triggered actions.
Feature | Slash Commands | Custom Events |
Trigger | Explicit user input ( | Automatic based on Slack activity |
Setup | Registered commands in app settings | Subscribed event types in Slack API |
User Interaction | Direct and intentional | Reactive and context-driven |
Best Use Case | User-initiated actions | Automation or behavior-driven triggers |
To use Custom Slack Events in Torq workflows, look here.
To use Slack Slash Commands in Torq workflows, look here.
Use Slack Custom Events to Trigger Workflows in Torq
Step One: Create a Custom Slack Events Trigger Integration in Torq
Navigate to Integration: Go to Build > Integrations > Triggers > Slack Slash Commands, and click Add.
Add Integration: Enter a meaningful name for the integration, such as
slack-slash-commands, and click Add.Copy URL: In the table, locate the integration you just created and copy the endpoint URL. You will enter this as the Request URL when you create the slash commands in Slack.
Step Two: Subscribe to a List of Events in Slack
Perform these steps in Slack: https://api.slack.com/apps/
Pick an App: Select an existing app or click Create an App and select Configure it from Scratch.
Specify a name for your app and select the Slack workspace you want to develop the app in.
Enable Subscriptions: Inside the app, go to Event Subscriptions and set Enable Events to On.
Request URL: Enter the Custom Slack Events integration endpoint you created in Torq as the Request URL.
Subscribe to events: Subscribe to relevant events you would like to use to trigger Torq workflows. Below are some examples of potential events for subscription.
Bot events
channel_created
member_joined_channel
User events
file_created
file_shared
Domain links posted
Triggers whenever a user posts a link from a specific domain.
Finalize: Click Save Changes and install/reinstall the app you created by going to Basic Information and clicking Install to Workspace or Reinstall to Workspace.
Step Three: Execute an Event in Slack to Trigger the Workflow
From Slack: In Slack, perform an event you subscribed to, such as sharing a file. The workflow should start running automatically.
In Torq: Go to your Torq workflow and make sure the trigger got an event and your workflow was executed.
FAQs
Templates
Now that you've added your integration, check out these templates specially crafted by Torq's security experts. Visit Torq's template library for more.