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Interactive Email Conversation using Google Workspace - Workflow Template
Interactive Email Conversation using Google Workspace - Workflow Template

Example of using Google Workspace email as part of an interactive email conversation. This could also be added as a nested workflow.

Updated over 6 months ago

The "Interactive Email Conversation using Google Workspace" workflow template automates email communication and response tracking. It sends a unique email to a designated address, waits for a response, and relays the response to a Slack channel. If no reply is received within a specific timeframe, it updates the Slack channel accordingly. Ideal for HR, customer support, or any scenario requiring structured email follow-ups.

Optional Triggers

"Parent Workflow",Webhook

Use Cases

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Workflow Breakdown

  1. Send an email with a unique ID to the an email address

  2. Wait for the user to respond to the email

  3. If the user responds send an update to the Slack channel with the users response

  4. If no response from the user after the timeout, update Slack channel

Vendors

Slack, Utils, Gmail

Workflow Output

Success/Failure to Slack Channel

Tips

This can be used as part of a nested workflow to receive a response via email

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