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Interactive Email Conversation (Microsoft 365) - Workflow Template

Example of using Microsoft 365 email as part of an interactive email conversation. This could also be added as a nested workflow.

Updated this week

The "Interactive Email Conversation (Microsoft 365)" workflow template streamlines communication by automating email interactions using Microsoft 365. Designed for application security operations, it sends an email with a unique ID, waits for a user response, and updates a Slack channel based on the reply. This workflow enhances efficiency in decision-making processes and can be integrated into larger workflows for seamless operations.

Optional Triggers

["Parent Workflow","Webhook"]

Use Cases

Application Security Operations , Function

Workflow Breakdown

  1. Send an email with a unique ID to the an email address

  2. Wait for the user to respond to the email

  3. If the user responds send an update to the Slack channel with the users response

  4. If no response from the user after the timeout, update Slack channel

Vendors

Slack, Utils, Microsoft Outlook, Microsoft 365

Workflow Output

Success/Failure to Slack Channel

Tips

  • This can be used as part of a nested workflow to receive a response via email.

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