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Interactive Email Conversation (Microsoft 365) - Workflow Template
Interactive Email Conversation (Microsoft 365) - Workflow Template

Example of using Microsoft 365 email as part of an interactive email conversation. This could also be added as a nested workflow.

Updated over 6 months ago

This workflow template streamlines interactive communication by integrating Microsoft 365 email with Slack notifications. It sends an email featuring a unique ID, then awaits a response. Depending on the user's reply or non-response within a specified timeframe, it updates a designated Slack channel. Ideal for engaging recipients in critical decision-making or feedback collection, this workflow enhances timely interaction and ensures all stakeholders are promptly informed in their preferred collaboration environment.

Optional Triggers

"Parent Workflow",Webhook

Use Cases

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Workflow Breakdown

  1. Send an email with a unique ID to the an email address

  2. Wait for the user to respond to the email

  3. If the user responds send an update to the Slack channel with the users response

  4. If no response from the user after the timeout, update Slack channel

Vendors

Slack, Utils, Microsoft Outlook, Microsoft 365

Workflow Output

Success/Failure to Slack Channel

Tips

This can be used as part of a nested workflow to receive a response via email

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