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Ask a Question over Slack or Microsoft Teams - Workflow Template
Ask a Question over Slack or Microsoft Teams - Workflow Template

This workflow can be used where both Slack and Microsoft Teams are used by different parts of their organizations to ask a question.

Updated over a week ago

The "Ask a Question over Slack or Microsoft Teams" workflow template provides a solution for large or diverse organizations utilizing both Slack and Microsoft Teams for internal communication. The workflow streamlines the process of asking users questions by first attempting to locate their email in Slack and, if not found, proceeding with a lookup in Azure AD to contact them via Microsoft Teams. This ensures messages reach recipients on their preferred platform, enhancing response rates and facilitating efficient communication across different departments or groups within the company.

Optional Triggers

Webhook

Use Cases

Security Bots

Workflow Breakdown

  1. Attempt to look up the users email in Slack

  2. If found, ask the question via Slack

  3. If not found, try the lookup in Azure AD and if found send question to Microsoft Teams

  4. If not found, return an error and mark the workflow as failed.

Vendors

Slack, Utils, Microsoft Azure AD, Microsoft 365, Microsoft Teams Bot

Workflow Output

Output from the workflow if a response was provided by the user or the user was not found in either Slack or Microsoft Teams.

Tips

Setup the integration with both Slack and Microsoft Teams

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