The "Request User Account Unlock in JumpCloud" workflow template automates the process of unlocking a JumpCloud account. It's triggered via a Slack Slash command, providing a seamless experience for users in need of account access restoration. The workflow involves user and token verification within Slack and JumpCloud, sending verification codes to alternate email addresses, and updating all involved parties through Slack messages about the account unlock status, enhancing overall security and efficiency.
Trigger
Slack Slash Commands
Optional Triggers
"Microsoft Teams"
Use Cases
Security Bots
Workflow Breakdown
Send a message to the user and the admin user or channel and reply inside of the thread for all communications
Validate the Slack Application Token, Slack Team, and user in JumpCloud
Send and validate a random token to the users alternate email address
Validate the token matches what was sent for the user
Check if the user is locked, and if locked, unlock the user in JumpCloud
Send a status message to the user and admin user or channel
Vendors
Slack, Utils, Email, JumpCloud
Workflow Output
All output via Slack to the user or admin user/channel on the status of the unlock procedure.