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Microsoft Teams Driven User Account Management Action Menu - Workflow Template
Microsoft Teams Driven User Account Management Action Menu - Workflow Template

Displays a menu for User Management related activities such as Reset Password, Enable/Disable a User or Get User Information.

Updated over 6 months ago

This Torq workflow template, "Microsoft Teams Driven User Account Management Action Menu," enables organizational efficiency by streamlining user account management through Microsoft Teams. It automates identity and access management tasks, allowing users to enable/disable accounts, reset passwords, and retrieve detailed information from Okta and AD, conditional on the user's privileged group status within the organization. Interactivity is achieved via Adaptive Cards within Teams, ensuring a smooth user experience. This workflow aids in maintaining secure and controlled access to business resources, which is crucial for modern IT environments.

Trigger

Microsoft Teams Bot

Use Cases

Identity and Access Management

Workflow Breakdown

  1. Workflow triggers when user enters `usermenu`

  2. Verifies if the user is in a privileged group before presenting the User Activities Menu

  3. Verifies if the user has an account in Okta.

  4. Users can choose to: Enable/Disable user, Change password and get detailed information from Okta and AD

Vendors

Utils, Okta, Microsoft Azure AD, Microsoft 365, Microsoft Teams Bot

Workflow Output

Interaction trough Adaptive Cards menus.

Tips

Define a customized command to trigger the Workflow by defining it in the trigger

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