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Socrates Actionplans: Optimize Runbooks for Socrates-assigned Cases
Learn how Socrates Actionplans can be generated from runbooks to enhance AI-driven case management… For using Socrates outside a case, see Socrates: Investigate Outside a Case… Custom tools are Socrates Tools created on the Socrates Tools page
Socrates Tools: Empower Socrates to Take Action on Cases
Learn about the actions Socrates, Torq's AI analyst, can perform and how to expand its out-of-the-box capabilities… To create, edit, disable, or delete a Socrates workflow or step tool, navigate to the Socrates Tools… Open the Socrates Tools page: Navigate to Settings > Socrates Tools
Socrates Builder: Getting Started
Learn how to use Socrates Builder to create, test, and publish production-grade Torq workflows through natural conversation… Open Socrates from the Socrates entry at the top of the left sidebar… Socrates Builder: Supported Capabilities and Known Limitations Socrates Builder: Prompting and
Socrates: Transform Case Investigations
Discover how Socrates, Torq's AI SOC analyst, accelerates investigations, offers insights, and streamlines case-management processes… Socrates Investigator works in three ways: in-case chats (a case's Socrates tab), autonomous case investigation… This article covers the in-case contexts; for using Socrates outside a case, see Socrates: Investigate
Track Socrates Usage
Learn how to track Socrates usage by case count to optimize your license… Monitor Socrates usage on the Organization Management page under Monthly Socrates usage, which provides… Socrates Usage Tracking Options
Socrates Builder: Prompting and Iteration Guide
Learn how to write effective prompts, iterate on results, and get the most out of your Socrates Builder sessions… Socrates Builder: Getting Started Socrates Builder: Supported Capabilities and Known Limitations
Auto-Generate Resolution Details with Socrates AI
Use Socrates to auto-generate case resolution details based on relevant case data… Socrates allows you to auto-generate resolution details when resolving or closing cases… This will set your preference for Socrates when resolving or closing future cases
Socrates Auditing: Monitor Your AI Analyst
See where Socrates' actions are audited to ensure transparency… that Socrates executed Updates to cases are marked as done by Socrates when relevant Ex: Socrates… Cases where Socrates is the assignee Analyst actions and Socrates In the Audit Logs, under extra
Socrates: Investigate Outside a Case
Ask Socrates Investigator anything - investigate, review, and take action at a workspace level… Socrates: Transform Case Investigations Socrates Tools Socrates Builder: Getting Started… For Socrates working on a specific case, see Socrates: Transform Case Investigations
Workflow Template: Scan Device in CrowdStrike with Socrates
Initiate a scan on a device in CrowdStrike using Socrates. This workflow serves as a wrapper for the 'Scan Device in CrowdStrike' workflow… The "Scan Device in CrowdStrike with Socrates" workflow template streamlines endpoint security by automating… ID is extracted from the corresponding case or it can be provided in the user query (for use with Socrates