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Jira (Jira Cloud)

Integrate Jira with Torq to monitor projects and processes and update policies and users.

Updated yesterday

Jira is an agile team-planning and management tool.

Set up a Jira integration to use Jira Cloud steps in your workflows.

Torq enables quick and easy integration with Jira, so you can automate anything and everything within moments. Torq's public Jira Cloud steps include:

  • Run JQL Query

  • Create Issue

  • Add Comment

  • Update Issue

  • +33 more...

If you don't see a step you need, you can create your own in various ways, such as using the Send an HTTP Request step or Torq’s Step Builder, and share it across your organization.

To trigger a Torq workflow based on events sent from Jira Cloud, look here.

To use Jira Cloud steps in Torq workflows, look here.
To use Jira Cloud Administration steps in Torq workflows, look here.

Use Jira to Trigger Workflows in Torq

Step One: Create a Jira Cloud Trigger Integration in Torq

  1. Add the Integration: Navigate to Build > Integrations > Triggers > Jira Cloud and click Add Instance.

  2. Name the Integration: Give the integration a unique and meaningful name.

  3. (Optional) Add an Authentication Header: Click Add.

    1. Enter a name.

    2. Click Generate Random Secret or enter your own.

    3. Click Copy Secret to save it for later.

  4. Finalize: Click Add and Copy the generated endpoint. You will need the URL for the webhook.

Step Two: Create a Webhook in Jira

You must be an Atlassian admin to create a webhook in Jira.

  1. Open the Jira Administration Console: Navigate to Settings > System > WebHooks.

  2. Configure the Webhook: Click Create a WebHook.

    1. Name: Enter a unique and meaningful name.

    2. URL: Paste the Torq endpoint you generated earlier.

    3. Events: Register relevant events for the webhook.​

  3. Finalize: Click Create.

Now that you've successfully created a Jira Cloud trigger, you can build your first Jira Cloud–initiated workflow!

In Torq, go to Build > Workflows > Create a Workflow > New Blank Workflow, and select the trigger type: Integrations > Jira Cloud. Find your new trigger, and automate away!

Use Jira Cloud Steps in Torq

Create a Jira Steps Integration in Torq

  1. Navigate to the Integration: Go to Build > Integrations > Steps > Jira and click Add Instance.

  2. Name the Integration: Give the integration a unique and meaningful name.

  3. Finalize: Click Add and then Accept to allow Torq access to your Atlassian account and perform actions on behalf of your user.

Use Jira Cloud Administration Steps in Torq

Step One: Generate a Jira API Key

  1. Open Jira: Navigate to Settings > Atlassian account settings > Security and click Create and manage API tokens.

  2. Create an API Token: Click Create API token.

    1. Name: Enter a meaningful name.

    2. Expires on: Select an expiration date that is less than a year away.

  3. Finalize: Click Create, Copy the token to save it for later, and click Done.

Step Two: Create a Jira Cloud Administration Steps Integration in Torq

  1. Navigate to the Integration: Go to Build > Integrations > Steps > Jira Cloud Administration and click Add Instance.

  2. Configure the Integration:

    1. Give the integration a unique and meaningful name.

    2. Enter the email address that is associated with your Jira account.

    3. Paste the Jira API key that you copied earlier.

  3. Finalize: Click Add and then Accept to allow Torq access to your Atlassian account.

Templates

Now that you've added your integrations, check out these specially crafted templates by Torq's security experts. Visit Torq's template library for more.

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