The Torq workflow template "Export a Torq Case in Word Document Format" allows organizations to streamline case management by converting case details, timelines, observables, attachments, and custom fields into a neatly organized Microsoft Word document. The process includes inputting the case ID and an optional sort order for the timeline, compiling information in markdown, and finally generating a base64 encoded Word file. This automation ensures efficient documentation and sharing of case specifics within teams or for reporting purposes.
Use Cases
Case Management
Workflow Breakdown
Input the Torq Case id and optional sort order for the timeline
Gather information about the case and input the details in markdown format before conversion
Generate the file and send the base64 encoded file as the output
Vendors
Scripting, Utils, Torq Cases
Workflow Output
A base64 encoded Microsoft Word file with the case details.