Ensure timely communication across teams with Torq's "Notify a Slack Channel on Case Creation" workflow template. This easy starter's template is designed for efficient case management, triggering an automatic notification to a specified Slack channel each time a new case is created in Torq. Ideal for keeping stakeholders informed and teams aligned, this workflow enhances response coordination and operational transparency.
Use Cases
Case Management
Workflow Breakdown
Set the Slack Integration and Channel
Set any filters that are desired for the case trigger. For example to filter out any Low severity cases.
Publish the workflow
Vendors
Slack, Scripting, Utils
Workflow Output
Slack message with details of the new case that is created.