This workflow automates the process of notifying a designated Microsoft Teams channel whenever a new Torq case is created. It's ideal for ensuring that your security or IT team is immediately informed about case developments, facilitating rapid response and case management. Once configured, the workflow sends a detailed Teams message, including the case's ID, title, severity, and more, to the specified channel. This integration keeps teams aligned and responsive in managing organizational cases.
Use Cases
Case Management
Workflow Breakdown
Set the Microsoft Teams Integration and Channel to notify
Set any filters that are desired for the case trigger. For example to filter out any Low severity cases.
Publish the workflow
Vendors
Scripting, Utils, Microsoft Teams Bot
Workflow Output
Microsoft Teams message with details of the new case that is created.