We're excited to announce the launch of the new Knowledge Hub, designed to enhance your experience and provide immediate access to a wealth of resources and support directly within the Torq app. The hub, accessible by clicking on the "Knowledge Hub" item in the navigation bar, offers an intuitive and interactive widget where you can find everything you need to maximize your use of Torq.
How to Access the Knowledge Hub
Accessing the Knowledge Hub is straightforward:
Open the Torq app.
Click on the "Knowledge Hub" item in the navigation bar.
Explore the different sections of the interactive knowledge hub widget.
Overview of the Knowledge Hub Sections
1. Home
The Home section is your starting point in the Knowledge Hub. Here, you’ll find an organized dashboard featuring shortcuts to the most essential tools, recent updates, and a quick overview of new features. It’s designed to give you a snapshot of what’s available and important right now.
Want to ask a question? Click Contact Support, and our AI agent will answer it for you. If you're not satisfied with the answer, you can always open a support request with our team.
2. Help
The Help section is your comprehensive support area where you can access detailed articles and guides that walk you through various features and processes within Torq. Whether you're looking for step-by-step tutorials or FAQs, this section provides the resources to help you solve issues and optimize your platform use.
Want to share articles or access the Knowledge base outside of the Torq platform? Access it at https://kb.torq.io
3. News
The News section is your source for timely and relevant information about enhancements and changes in Torq that can impact your workflows and strategies. Stay updated with the latest developments, feature releases, and important announcements.
4. Messages
The Messages space allows you to initiate dialogue with our AI-based support Bot and review archived conversations with it. This interaction ensures you can get bespoke advice and assistance on any challenges you encounter. It’s like having an expert on your team, ready to assist at any moment. And if it can't assist, our amazing support team is at your reach. Just open a ticket, and we are on it.
By integrating the Knowledge Hub into your daily use of Torq, you gain immediate access to a robust library of information, real-time updates, expert help, and the ability to engage with our support team. This powerful tool is designed to empower you, ensuring you have the knowledge and support needed to excel in your security operations. Explore the Knowledge Hub today and start taking full advantage of all that Torq has to offer!