6 articles
Presets in Torq's HyperSOC: Quickly Access Relevant CasesLearn how Torq's presets streamline finding and focusing on priority cases.
Automating Custom Fields in Torq Cases: Track Additional Case DetailsLearn how to automate custom fields to efficiently capture, manage, and analyze organization-specific case details.
Custom States in Torq: Customize Investigation StagesLearn how to create custom states to tailor the investigation stages to your organization's needs.
Custom SLA Timers: Track Case Deadlines Automatically with TorqLearn how to automate custom case SLAs for tracking deadlines and managing time limits specific to your organization's requirements.
Customize Case State Transitions with Torq WorkflowsLearn how to customize case state transitions, ensuring each transition meets specific requirements before execution.
Cases Settings Page: Configure Torq's HyperSOCLearn how to customize Torq's HyperSOC settings.