27 articles
Automate Case Management with Torq: Key FeaturesGet an overview of Torq case management with recommended articles for further exploration.
Automatically Manage Cases with Torq WorkflowsLearn how to automate Torq case creation, update, and resolution using workflows.
Trigger Workflows with Torq Case Management EventsGet to know the events within the case lifecycle that can serve as triggers for Torq workflows.
Enrich and Act on Timeline Comments for Efficient Investigations with Torq AutomationLearn how to streamline investigations with Torq's case timeline automation features.
Manage Observables Automatically: Enhance Threat Detection with TorqLearn how to automatically manage observables with Torq workflows.
Automating Notes in Torq Cases: Efficiently Store InformationLearn how to manage notes in Torq cases automatically.
Automatically Manage Attachments in Torq Cases: Enhance Context and InformationLearn how to manage attachments in Torq cases automatically.
Automatically Link Related Cases in Torq: Get the Full PictureLearn how to manage links in Torq cases automatically.
Streamline Investigations: Manage Torq Cases Runbooks AutomaticallyLearn how to manage runbooks in Torq cases automatically.
Automatically Attach Events to Torq Cases: Enhancing Case ContextLearn how to manage events in Torq cases automatically.
Assign Tasks to Torq Cases: Interact with AssigneesLearn how to automate interaction within Torq case management by assigning tasks to cases.
Make Workflows Accessible in Torq Cases: Streamline InvestigationsLearn how to streamline investigative processes by making specific workflows readily accessible within Torq cases.
Streamline Case Management Setup: Automated Provisioning in TorqLearn how to configure case management automatically as part of workspace provisioning.
Retrieve Cases Efficiently in Torq: Use the Query Cases StepLearn how to automatically filter and retrieve cases based on your defined criteria.
Automating Case Creation in TorqLearn how to automatically create cases in Torq using workflow steps.
Allow Quick and Easy Access to Relevant Cases with Torq's PresetsLearn how Torq's presets streamline finding and focusing on priority cases.
Enhance Case Tracking with Custom Fields in TorqLearn how to use custom fields to efficiently capture, manage, and analyze additional, organization-specific case details.
Tailoring Investigation Stages: Custom States in TorqLearn how to use custom states to tailor the investigation stages to your organization's needs.
Track Case Deadlines Automatically with Torq: Custom SLA TimersLearn how to automate custom case SLAs for tracking deadlines and managing time limits specific to your organization's requirements.
Customize State Transitions: Tailor Case State Changes in TorqLearn how to customize case state transitions, ensuring each transition meets specific requirements before execution.
Set Automatic Refresh for the Cases PortalLearn how to set an automatic refresh rate for the Cases Portal.
Socrates AI Analyst: Transforming Case InvestigationsDiscover how Socrates, Torq's AI SOC analyst, accelerates investigations, offers insights, and streamlines case management processes.
Socrates Tools: Empower Socrates to Take Action on CasesLearn about the actions Socrates, Torq's AI analyst can perform and how to expand its out-of-the-box capabilities.
Transform Your SOC with Responsible AIDiscover how Torq's Socrates AI Analyst ensures trust through responsible use and transparency.
Socrates Auditing: Monitor Your AI AnalystSee where Socrates' actions are audited to ensure transparency.
Leverage Torq Cases for Identity and Access ManagementLearn how to manage suspicious activity alerts with Torq cases for quick resolution and stakeholder updates.
Sync Torq Cases with External TicketsLearn to sync Torq cases with external ticketing systems like JIRA or ServiceNow for efficient cross-team security event tracking.